The Two Maids™ Pay For Performance Program

The Two Maids Pay For Performance Plan is the most important benefit that we provide our customers. The plan truly defines our business and separates us from the hundreds of other cleaning services in Birmingham. Without the Pay For Performance Plan, Two Maids & A Mop would be just another cleaning company. Here’s how it works, why it works, and how it benefits you as a customer.

You’re going to get an opportunity to rate and review every single one of our house cleaning services. After we’re finished cleaning your house, you’ll have the chance to provide direct feedback on the quality of the house cleaning. Basically, you will rate the service on a scale from 1-10. Your rating - and your rating alone - directly determines the hourly rate that we pay our employees. Your opinion is the only factor that we use when determining the compensation for our employees.

The plan works for a variety of reasons. First, your opinion obviously matters. Gone are the days when you have to worry about your maid caring about your home. She cares because her paycheck depends on your satisfaction. The happier our employees make you; the more money they can earn with our company. Secondly, the plan creates owners out of every single one of our employees. Management books are notorious for preaching the idea of employee ownership. The reason is simple and straightforward - owners typically care more because their livelihood depends on the success of the business. The Two Maids Pay For Performance Plan doesn’t directly provide ownership of the business - but it certainly provides the same incentive. Happy customers means fat paychecks. Finally, the plan eliminates all the headaches and worries that are usually associated with hiring a maid service. If you’ve ever hired a cleaning service, you’ve probably noticed that the service gets worse and worse over time. That’s just human nature taking over. We all do it. But we can’t accept that kind of behavior in our business because your business is just as important today as it was yesterday. In other words, if we make you happy today but disappoint you next week - who cares about last week, right? So the Two Maids Pay For Performance Plan ensures our employees care each and every time. You will no longer have to worry about the service getting worse and worse. The Pay For Performance Plan just won’t allow you to be unhappy for that long!

The Two Maids Pay For Performance Plan makes us different and we are extremely proud of it. Yes, we clean your bathrooms with the same supplies as our competition. Yes, we provide the same types of cleaning packages as everyone else. But we give our employees a reason to care and that’s what makes us different. No other maid service in Birmingham can boast such a claim!!